Effective Date:2025

These Terms of Service ("Terms") govern your access to and use of services provided by RCFE EXCELLENCE CO-OP ("we," "us," or "our"). By interacting with us through our website, SMS messages, appointment bookings, or promotional offers, you agree to these Terms.

1. Services Provided

RCFE EXCELLENCE CO-OP offers appointment reminders, confirmations, updates, and promotional messages via SMS, email, and other communication channels related to elder care business solutions and services.

2. Consent to Receive Communications

By submitting your phone number or email through our website or booking forms, you:

Consent to receive automated texts and/or emails related to appointments and promotions.

Acknowledge that consent is not a condition of purchase. Understand that message and data rates may apply. You can opt out of marketing messages at any time by replying STOP to any SMS or clicking unsubscribe in any email.

3. User Responsibilities

You agree to provide accurate and current contact information and to use our services only for lawful purposes. You are responsible for keeping your contact preferences up to date.

4. Data Privacy

We are committed to protecting your privacy. Any personal data collected is handled in accordance with our Privacy Policy, and in compliance with applicable data protection laws including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR)

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5. Intellectual Property

All content provided by RCFE EXCELLENCE CO-OP, including branding, messages, and materials, are our intellectual property. You may not reproduce, distribute, or use them without our written permission.

6. Limitation of Liability

Our services are provided “as is” and “as available.” We are not liable for delays, delivery failures, or damages caused by third-party providers or user error.

7. Changes to These Terms

We may update these Terms at any time. Changes will be posted with the updated "Effective Date." Your continued use of our services constitutes acceptance of any updates.

8. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

9. Contact Us

If you have any questions about these Terms, please contact: RCFE EXCELLENCE CO-OP

California, USA

Phone: (888) 415-2056

Email: [email protected]